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The Casual Hoteles Gift Voucher

It's the best option to surprise that person so special to you. Do you really know anyone who doesn't like to travel?

Our cheque is a versatile, flexible, safe and fun option!

Give the gift of happy breaks and total disconnection at the click of a button!

Enter the amount you want to give and press the buy button without a second thought. You'll be a winner with the Casual Hoteles gift voucher!
Gift voucher
Insert amount

2. Choose the amount and unleash the emotion

Terms & Conditions:

If you lose your voucher code, you won't be able to claim it, so keep it locked up!
This gift voucher will be valid for one year from its purchase.
The gift voucher cannot be redeemed for cash or at the hotel, it must be a reservation through our official website.
Squeeze your voucher until there's not a penny left!

I want to buy a gift voucher

  • How can I buy a Gift Voucher?
    You can purchase a gift voucher from the GIFT VOUCHER section of our website, using a valid credit or debit card.
  • How does the recipient receive the Gift Certificate?
    During the purchase process, you will have to indicate the email address of the person you want to receive the Gift Voucher. Once the purchase has been confirmed by payment, the recipient will receive an email with the Gift Voucher, consisting of an alphanumeric code, along with the conditions for redeeming it and all the details for booking.
  • What are the conditions of the Gift Voucher?
    Bookings made in whole or in part with Gift Voucher credits will be subject to the conditions of the booking itself, in terms of confirmation, modification and cancellation. The gift voucher is non-cancellable, non-refundable and non-exchangeable for cash.

I have been given a gift voucher

  • How to make a reservation with my Gift Voucher?
    You must go to the booking section of our official website, there you will have to select the dates and occupants desired. In the same bar, in the "Promocode" box, you must enter the alphanumeric code corresponding to the Gift Voucher. Once the selection has been made and at the end of the booking process, the amount discounted on account of the voucher will be indicated, as well as the remaining balance, if any.
  • Can I exchange the Gift Certificate for cash?
    The Gift Voucher is non-refundable and cannot be exchanged for cash, in whole or in part.
  • In which hotels can I use the Gift Certificate?
    You have more than 10 destinations where you can use it. Gift Vouchers can be used in:

    Casual Vintage, Casual del Cine, Casual de las Artes, Casual Socarrat, Casual Pop Art, Casual Colours, Casual del Teatro, Casual de las Olas, Casual del Jazz, Casual del Mar, Casual de las Letras, Casual Don Juan Tenorio, Casual con Duende, Cual Belle Epoque, Casual Inca, Casual Raizes y Casual Rinascimento.
  • What can I do if I lose the Gift Voucher code?
    Casual Hoteles is not responsible in case of loss, theft or unauthorised use of the Gift Voucher code. Gift Voucher code. If the code is lost, a new one cannot be generated or recovered. recover it.
  • Does the Gift Voucher have an expiration date?
    Yes, the Gift Voucher is valid for 1 year from the time of purchase.
  • Can I make more than one reservation with a Gift Voucher?
    Yes, you can make as many reservations as you want as long as the existing credit of the Gift Voucher allows it.
  • How can I modify or cancel my reservation?
    Provided that the booking conditions allow it, if you wish to modify or cancel your booking, you will have to do so in the "My booking" section of the website, entering the e-mail address indicated in the booking and the locator received with the confirmation.

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